Menu

Follow Digital Towns

Terms of Use

Last Updated: 1 November 2025

1. Introduction

Welcome to Digital Towns and Digital Towns Labs (collectively "Digital Towns", "we", "us", or "our"). These Terms of Use ("Terms") govern your access to and use of our websites, services, products, and applications (collectively, the "Services").

By accessing or using our Services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our Services.

2. About Us

These Terms constitute a legally binding agreement between you and Digital Towns Ltd.

3. Eligibility and Account Registration

3.1 Eligibility

You must be at least 18 years old to use our Services. By using our Services, you represent and warrant that you meet this age requirement.

3.2 Account Registration

To access certain features, you may need to create an account. You agree to:

3.3 Account Termination

We reserve the right to suspend or terminate your account if you breach these Terms or engage in prohibited activities.

4. Use of Services

4.1 Licence

Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable licence to access and use our Services for their intended purposes.

4.2 Acceptable Use

You agree to use our Services only for lawful purposes and in accordance with these Terms. You agree NOT to:

4.3 Prohibited Content

You must not post, upload, or transmit any content that:

5. Intellectual Property Rights

5.1 Our Content

All content, features, and functionality of the Services, including but not limited to text, graphics, logos, images, software, and design, are owned by Digital Towns Ltd or our licensors and are protected by UK and international copyright, trademark, and other intellectual property laws.

5.2 Trademarks

"Digital Towns", "Digital Towns Labs", and related logos are trademarks of Digital Towns. You may not use these trademarks without our prior written consent.

5.3 User Content

You retain ownership of any content you submit or upload to our Services ("User Content"). By submitting User Content, you grant us a worldwide, non-exclusive, royalty-free, transferable licence to use, reproduce, modify, distribute, and display such content in connection with operating and providing the Services.

You represent and warrant that:

5.4 Feedback

If you provide us with feedback, suggestions, or ideas, we may use them without any obligation to you.

6. Payment and Fees

6.1 Pricing

Certain Services may require payment. All fees are stated in British Pounds (GBP) and subject to VAT where applicable.

6.2 Payment Terms

6.3 Price Changes

We reserve the right to change our fees at any time. We will provide reasonable notice of any price changes. Continued use of paid Services after a price change constitutes acceptance of the new fees.

6.4 Late Payment

If payment is overdue, we may suspend or terminate your access to paid Services.

7. Subscriptions and Cancellations

7.1 Subscription Services

Some Services may be offered on a subscription basis. Subscriptions automatically renew unless cancelled before the renewal date.

7.2 Cancellation

You may cancel your subscription at any time by:

Cancellation takes effect at the end of the current billing period. You will continue to have access until that date.

7.3 Refunds

Refunds are provided in accordance with our Refund Policy. Generally, we do not provide refunds for partial subscription periods.

8. Third-Party Services and Links

Our Services may contain links to third-party websites, services, or resources. We are not responsible for:

Your use of third-party services is at your own risk and subject to their terms and conditions.

9. Disclaimers and Warranties

9.1 "As Is" Basis

THE SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

9.2 No Guarantee

We do not warrant that:

9.3 Your Responsibility

You are solely responsible for:

10. Limitation of Liability

10.1 Exclusions

TO THE MAXIMUM EXTENT PERMITTED BY LAW, DIGITAL TOWNS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM:

10.2 Liability Cap

TO THE EXTENT PERMITTED BY LAW, OUR TOTAL LIABILITY TO YOU FOR ANY CLAIMS ARISING FROM THESE TERMS OR THE SERVICES SHALL NOT EXCEED THE GREATER OF:

10.3 Consumer Rights

Nothing in these Terms excludes or limits our liability for:

These Terms do not affect your statutory rights as a consumer under UK law.

11. Indemnification

You agree to indemnify, defend, and hold harmless Digital Towns, its officers, directors, employees, and agents from any claims, liabilities, damages, losses, costs, or expenses (including reasonable legal fees) arising from:

12. Data Protection and Privacy

Your use of our Services is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

13. Modifications to Services and Terms

13.1 Service Changes

We reserve the right to modify, suspend, or discontinue any part of the Services at any time, with or without notice. We are not liable for any modification, suspension, or discontinuation of the Services.

13.2 Terms Changes

We may update these Terms from time to time. When we make material changes, we will:

Your continued use of the Services after changes become effective constitutes acceptance of the revised Terms.

14. Termination

14.1 Termination by You

You may stop using the Services at any time and may delete your account through your account settings.

14.2 Termination by Us

We may suspend or terminate your access to the Services immediately, without prior notice, if:

14.3 Effect of Termination

Upon termination:

15. Dispute Resolution

15.1 Governing Law

These Terms are governed by and construed in accordance with the laws of England and Wales.

15.2 Jurisdiction

Subject to Section 15.3, the courts of England and Wales have exclusive jurisdiction over any disputes arising from these Terms or the Services.

15.3 Consumer Rights

If you are a consumer, you may have additional rights under consumer protection laws in your jurisdiction. Nothing in these Terms affects your statutory rights.

15.4 Informal Resolution

Before initiating formal proceedings, we encourage you to contact us to seek an informal resolution of any dispute.

16. General Provisions

16.1 Entire Agreement

These Terms, together with our Privacy Policy and any other policies referenced herein, constitute the entire agreement between you and Digital Towns regarding the Services.

16.2 Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect.

16.3 Waiver

Our failure to enforce any right or provision of these Terms will not be deemed a waiver of such right or provision.

16.4 Assignment

You may not assign or transfer these Terms or your rights hereunder without our prior written consent. We may assign these Terms without restriction.

16.5 Force Majeure

We shall not be liable for any failure or delay in performing our obligations due to circumstances beyond our reasonable control, including but not limited to natural disasters, war, terrorism, pandemics, or government actions.

16.6 No Agency

Nothing in these Terms creates any partnership, joint venture, employment, or agency relationship between you and Digital Towns.

16.7 Notices

We may provide notices to you via email, through the Services, or by posting on our website. You agree that electronic notices satisfy any legal requirement for written notices.

17. Contact Information

If you have any questions about these Terms, please contact us:

Email: [email protected]

18. Acknowledgement

BY USING OUR SERVICES, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THESE TERMS OF USE.

© 2025 Digital Towns. All rights reserved.