Terms & Conditions for DigitalTowns.ai

Effective Date: 08/05/2025

1. Acceptance of Terms

By using DigitalTowns.ai, you agree to these Terms & Conditions. If you disagree with any part, you must not use the platform.

2. Who Can Use Our Platform

Our services are intended for:

  • Businesses based in the UK (initially Tees Valley)
  • Individuals aged 18 or over
  • Users who register with accurate and complete information

3. Our Services

We provide:

  • Digital storefronts and booking tools for businesses
  • AI-powered insights based on aggregated data
  • Sector-specific digital tools
  • Training and consulting resources
  • Business directory and collaboration features

We may update, improve, or remove features from time to time.

4. Your Responsibilities

You agree to:

  • Provide accurate and up-to-date information
  • Use the platform for lawful business purposes
  • Not misuse, copy, or disrupt platform operations
  • Maintain confidentiality of your login credentials

5. Intellectual Property

All platform content, branding, and software is owned by DigitalTowns.ai unless otherwise stated. You may not copy or redistribute without permission.

Any business profile content you upload remains yours, but you grant us a license to display it on the platform.

6. Platform Availability

We aim for 99.9% uptime but do not guarantee uninterrupted access. Downtime may occur for updates, maintenance, or unforeseen issues.

7. Termination

We may suspend or terminate your account if you:

  • Breach these terms
  • Engage in fraudulent or harmful behavior
  • Misuse the platform

You may also request account deletion at any time.

8. Limitation of Liability

We are not liable for:

  • Business losses, lost data, or indirect damages
  • Third-party actions or content
  • Decisions made based on insights from the platform

9. Changes to These Terms

We may update these terms to reflect legal, technical, or business changes. You'll be notified of significant changes before they take effect.

10. Governing Law

These terms are governed by UK law. Any disputes will be handled in the UK courts.

11. Contact